Payroc drives commerce for businesses with anytime, anywhere payment solutions. We serve our clients with integrity as trusted advisors and recognized experts in payments. We provide transparent pricing clarity and prioritize developing personal relationships, while delivering exceptional integrated payment technology.
Payroc is a privately held full service payment processor founded in 2003, servicing over 30,000 clients and processing over $10 billion in annual card volume. Our senior management team has over 200 years of payment experience combined. To meet its merchant’s diverse and specialized processing requirements, Payroc leverages the processing networks of 4 of the largest card processing platforms in the U.S.: First Data, Vantiv, TSYS, and Paymentech. Payroc is headquartered in the Chicagoland area.
Chief Executive Officer
Chief Managing Director
Chief Operating Officer
Chief Business Development Officer
Chief Marketing Officer
Chief Integrations Officer
Executive Vice President and Chief Financial Officer
Chief Risk Officer
Executive Vice President Strategic Partnerships
Vice President Product Strategy and Innovation
Executive Vice President Inside Sales
Chief Technology Officer
The evolution of Payroc to be recognized as one of the fastest-growing and innovative, complete payment processing providers is the result of 34 years, 3 companies and countless ideas coming together.
It's who we are and what we believe.
At Payroc, we work hard to create a culture of creativity and innovation throughout our company. You'll experience a truly contagious spirit of enthusiasm, pride and relentless service throughout our organization. Putting people first defines our culture, and we see it every day in the way our team works together and supports each other.
We invite you to write your career story at Payroc — the possibilities await.
Jim Oberman joined Payroc in May 2015, as Managing Director and in September 2016 was appointed CEO. Jim oversees Payroc’s strategic initiatives and long term enterprise development, bringing a vast array of electronic payments expertise and over 27 years of senior executive and entrepreneur payments experience. Jim’s primary role is to ensure Payroc continues to have the payments capabilities to properly serve its merchants, Payment Professionals and referral partners.
Since 2000 Jim has served National Processing Company (NPC-formerly Retriever Payment Systems) in a variety of senior executive capacities. In 2010 Vantiv (VNTV:NYSE) purchased NPC and Vantiv appointed Jim as the Managing Director of Vantiv’s NPC ISO business. Late in 2013 Vantiv appointed Jim to serve as Vantiv’s enterprise wide Chief Merchant Risk Officer. NPC is Vantiv’s nationwide ISO merchant distribution business serving over 220,000 small-to-medium sized merchants.
During Jim’s tenure with NPC and Vantiv, he also drove the development of and relationship with several key NPC ISOs, as well as oversight and management of specific specialty initiatives. These initiatives include the invention of market differentiating boarding, CRM and risk management systems, the acquisition of merchant portfolios, the oversight of the company’s POS equipment leasing and check processing divisions, and acquisition and oversight of NPC’s POS terminal deployment and service business unit.
Other payments industry accomplishments for Jim include growing and selling a successful ISO of Global Payments Systems (GPN:NYSE) to a larger GPN ISO, and the acquisition of a check services company in 1993 which was sold to GPN in 1995. Jim has served on a number of payments association and card brand advisory committees and boards which included serving on the Electronic Transaction Association (ETA) Government Relations and Risk Committees and ETA’s Strategic Leadership Forum. Jim is also on Vantiv’s ISO Advisory Board.
For over 30 years Jim has been a board member of Calvary Academy Christian School in South Holland, Illinois and Restoration Ministries in Harvey, Illinois, and, was recently was appointed to the Board of Elders of Parkview Christian Church in Orland Park, Illinois.
Mike Ponder started signing businesses up to accept credit cards in 1987 as an outside sales agent.
After that, he grew into a regional sales manager. He continued his career as the Vice President of National Sales at one of the largest Independent Sales Organizations in the United States at that time. Leveraging his experiences with sales in the field and on a national level, he built the sales organization at Universal Savings Bank as the Vice President of Sales, boarding their first sales partners in 1992. Mike’s years of experience helping to build out operations that support sales led to the founding of First Savings Bank, Merchant Division in 1995. As the CEO/President of First Savings Bank, Merchant Division, overseeing all sales and business operations, Mike learned how critical a one-stop-shop was to supporting the sales partners and merchants nationwide. In 2001, First Savings Bank, Merchant Division was acquired. After selling First Savings Bank, Merchant Division, Mike recognized that there was still a void in the marketplace for a business like the one he had built before. In 2003, Mike founded Integrity Payment Systems, bringing with him many of the management team and staff from First Savings Bank, Merchant Division.
Adam is one of the founders and was the Chief Financial Officer of Payroc from 2012 to 2017, and was responsible for all financial, risk, and compliance matters of the company, especially ensuring Payroc’s partners are paid accurately and on-time. January 1 2018 Adam was appointed Payroc’s President.
Adam has been with Payroc since 2003 and has over 14 years of risk, sales and financial experience within the payments industry. From 2004 through 2011 Adam’s role at Payroc focused on the development of larger and more complex eCommerce merchants which remain today as one of the cornerstones of Payroc’s core capabilities. Adam’s payments' industry experience, coupled with his financial expertise, are critical to the future growth and success of Payroc.
Prior to joining Payroc, from 2001 through 2004, Adam was the Senior Risk Manager & Analyst for National Processing Company (NPC), formerly Retriever Payment Systems, overseeing NPC’s transaction and chargeback risk management activities. He also was a member of the NPC team that invented and developed what remains today NPC’s, and its parent company Vantiv’s, risk management system.
Adam is an active Sunday school teacher for 4th and 5th graders at his church.
Matt Austin is the Chief Operating Officer for Payroc, establishing long lasting strategic partnership relationships. Matt has extensive history building strong and lasting relationships with financial institutions, technology providers, and referral partners. Matt’s focus is to complement and broaden our partner’s relationship with their clients, and deliver cost competitive customized card acceptance programs. As a payments industry veteran known for his integrity and transparency, Matt builds relationships that last.
Prior to joining Payroc, Matt founded an independent consulting firm focused on analyzing and addressing for merchants the confusing, inconsistent and sometimes hidden fees that are prevalent in today's card processing relationships. His efforts helped save millions of dollars for his clients, all while improving their contractual terms. Matt also worked with many ISOs, Merchant Acquirers, and other industry organizations to improve their efficiencies and grow their businesses.
Matt was Senior Vice President of Risk Management with National Processing Company for over a decade, in which he was responsible for risk transaction monitoring, underwriting, collections, account boarding and compliance. He managed a team of over 60 people across multiple locations. Under his leadership, his teams performed at the top of the payments industry. During his tenure, losses were reduced, approval levels were greatly increased and the company's customer satisfaction was at an all time high.
Prior to becoming a payments industry veteran Matt was with Arthur Andersen, at the time the world’s largest accounting firm. He headed up information management consulting teams serving Fortune 500 clients and other large multi-national clients. Matt gained the reputation for blending the art and science of information management to both internal and external client needs. He was regularly called upon by Fortune 1000 clients to handle process design engagements.
Matt holds a Bachelor degree in Business Management from Bradley University in Illinois. Matt serves on several boards and committees of various charitable and community organizations.
Nicholas Oberman is the Chief Business Development Officer of Payroc. He is the original Founder of the company, and served as President and CEO of Payroc for over a decade. Nick has over 15 years of sales and management experience within the payments industry.
He originally formed Payroc as Retriever of Chicago (ROC), a sales group of Retriever Payment Systems, powered by National Processing Company (NPC). NPC was acquired by Vantiv in 2010, and ROC grew to become one of Vantiv’s largest sales organizations. In 2014, Nick lead the initiative for ROC to rebrand and register “Payroc” as an Independent Sales Organization (ISO) of Fifth Third Bank, powered by Vantiv.
Driven by Nick's leadership, Payroc has focused and embraced a consultative and advisory approach with its merchants, advocating transparent Interchange Plus Pricing along with focused Interchange Management. Because of this commitment, Payroc has developed a portfolio of many larger specialty and emerging market technology Merchants. Nick has brought a balance to the “new” breed of ISO where the Merchant comes first.
Nick played a key role in the design and development of the Electronic Transaction Association (ETA) Certified Payment Professional (CPP) exam. This exam, which is a requirement Nick has instituted for Payroc, is one of many sound strategies the payments industry is advocating to make sure sales professionals become Payments Professionals.
Nick also is an active Board Member of a charitable community organization, Restoration Ministries, Harvey, Illinois. This organization helps underprivileged individuals and families create a better life for themselves in a number of different ways.
Ryan Hallett is the Chief Revenue Officer, and one of the co-founders of Payroc. Ryan has been with Payroc since 2004. Ryan has over 10 years of payment experience and, as Payroc’s Chief Revenue Officer, is primarily responsible to ensure that Payroc’s “Go-to-Market” approach is consistent with Payroc’s core values while retaining and growing relationships with merchants, Payment Professionals and referral partners. Ryan’s payments expertise includes sales, referral partner development, management, product, marketing, and customer service.
Throughout his tenure with Payroc, Ryan has developed and built an Interchange Management expertise and has guided Payroc’s business strategies, incubating new payments models and cultivating valuable referral partner programs. His expertise has helped Payroc advance new revenue generating opportunities, adding to Payroc’s merchant portfolio a number of large and specialty merchants.
Other industry accomplishments include being a part of the Electronic Transaction Association (ETA) team, collaborating with Payroc’s CEO, Nicholas Oberman, to shape the payments industry's comprehensive certified Payment Professional exam and certification process.
In addition to his payments expertise, Ryan also serves as the President of the Restoration Ministries Jr. Executive Board, Harvey, Illinois. He received his B.S. from Illinois State University, Cum-Laude.
In his spare time, Ryan enjoys the outdoors, music, running, and spending time with his young family.
As CTO Jared is the face of Payroc's technology to the payment processing industry. An industry veteran of 18 years, Jared is the current co-chair of the ETA’s technology council, helping drive payments technology and education and ensuring delivery of leading products and services to Payroc clients. Jared joined Payroc through the acquisition of iTransact where he joined in their startup phase and was responsible for raising early venture funding, sales growth, finance, and managing the company through three mergers. Previous to iTransact, Jared was a series 7/63 licensed stock trader for Fidelity Investments and received a BS in Business Finance from Brigham Young University in 1999.
Before founding Integrity in 2003, Tony was the Controller of First Savings Bank, Merchant Services Division where he was responsible for banking relations and treasury functions. There, he ensured the successful growth of FSB to a $1.6 billion processing company. Prior to joining FSB Tony was with Peapod where he built and managed their Accounting Department. Tony has made a career serving as the primary financial liaison between the Accounting/ Finance functions and the Information Technology functions in the financial services industry.
Aaron joined Payroc as Chief Technology Officer in May of 2014 further strengthening the organization’s executive leadership and technological capabilities. With an 11 year career in electronic payments and a lifetime passion for all facets of technology, Aaron was excited to join this rapidly growing company to focus on delivering a world class experience. In addition to serving as Payroc’s SVP Payfac Trusty, Aaron also manages Payroc’s risk management and 3rd party vendor relationships.
Since 2004, Aaron has held various key senior risk management roles with Vantiv (VNTV:NYSE) and National Processing Company (NPC) which Vantiv acquired in 2010. Since 2008 Aaron was the Senior Manager of Vantiv’s and NPC’s merchant risk division. In this role, Aaron focused on transactional risk while coordinating oversight of risk investigations, chargebacks, and underwriting. Aaron was primarily responsible for a merchant portfolio with volume of over $300B per year, delivering industry leading results year-over-year.
Aaron was a key member of the NPC team that built NPC’s risk system and then most recently lead the Vantiv team that enhanced and upgraded Vantiv’s risk management alert and CRM systems to address the ever changing new and complex risk challenges facing the payments industry, including omni-commerce, complex eCommerce marketplaces, payment aggregation, and mobile payments.
Prior to joining NPC in 2004, Aaron gained a critical foundation in the payments industry including overseeing underwriting and collections for a POS equipment leasing company, executing POS system deployment and support for a leading NPC ISO, and managing the referral partner relationship and sales process for a large referral bank relationship in Chicago with over 100 branches.
In Aaron’s spare time he enjoys spending time with his family, golfing, visiting craft breweries and watching Chicago sports teams.
Joe has been in the financial sector bringing products and services to market for over 30 years. He served as an active voting director for numerous companies such as Retriever Payment Systems and National Processing Company, two of the nation’s largest independent sales organizations serving the credit card industry. He also worked for First National Bank of Omaha, a large regional bank out of Omaha Nebraska, and Vantiv the nation’s largest credit card processor.
Joe also served as a voting director for Commercial State Bank of Texas, Merchant Town USA, and Ballistic Technologies. Joe has been a member of the Electronic Transaction Association (ETA) for over 20 years, where he served on many committees including Chairman of the Planning Committee, and Chairman of the Strategic Leadership Committee. Joe was one of the five industry experts picked to help write the questions for the certification process for individuals to earn the designation “Certified Payment Professional” (C.P.P.), the current industry test.
Joe has authored numerous articles on go-to-market strategies, as well as being a presenter at the Electronic Transaction Association annual meeting where over 3,000 people attend, his contributions have earned him the coveted one of the top three members of the year award twice.
Ryan entered the payments space in 2014 when he joined Integrity Payment Systems, and he continues to oversee the combined company’s product and service portfolio after Payroc’s acquisition of Integrity in 2018. Over the years, he has modernized the company’s mobile processing, eCommerce, and cloud-based software offerings. He has led integration efforts for Payroc’s exclusive settlement system with major partners, including First Data (now Fiserv) and TSYS. Ryan delivers on Payroc’s wide-ranging vision by identifying and negotiating strategic partnerships in addition to spearheading proprietary technology invention.
Beyond his responsibilities at Payroc, Ryan believes in contributing to the continuing evolution of the payments industry. He has served on the Technology, Mobile Payments, and Payment Facilitator committees as a member of the Electronic Transactions Association (ETA.) He was a charter member of the Federal Reserve’s Faster Payments Task Force. Ryan also participates on several advisory boards and councils.
Ryan holds an MBA from the Kellogg School of Management with concentrations in Finance, Marketing, Strategy, International Strategy, Entrepreneurship, and Technology Management. He also earned a BS in Computer Engineering from Northwestern University with a concentration in Slavic languages.
Ryan enjoys spending time with his family, playing guitar, running, and playing ice hockey.
Colby has been with iTransact since 2004 and has over 12 years experience in the payments industry. During that time he has been instrumental in growing iTransact from a small gateway company to a full-fledged merchant service provider and technology company. Along the way he has served in many roles, including: Sales Manager, Training Manager, Finance Manager, Director of Operations, and Business Development Manager, giving him a breadth of experience in every aspect of the industry.
He serves on Vantiv's ISO Advisory board where he has helped guide the company in their product and technology offerings.
Colby is thrilled to be joining the Payroc team as the SVP of Business Development where he will be focused on finding new partners that want to help their clients and associates take advantage of Payroc's best in class pricing, products, and service. Colby will also be using his broad experience and teaching history to head up training; ensuring that all Payroc staff are experts in both the Acquiring Industry as well as Payroc's unique approach to earning and keeping their client's business.
Prior to joining iTransact, Colby taught English at the University of Utah, where he received both his BA and MFA in British and American Literature.
Michael is a software development professional with extensive experience directing technology initiatives. His expertise is in translating corporate strategies into successful commercial software applications and initiatives. Michael has extensive experience in building and leading high-performance software development organizations where delivering predictable and reliable results is key.
Responsible for handling front office reception and administration duties, including greeting guests, answering phones, handling company inquiries, book travel, sorting and distributing mail. Also coordinate conference room meetings and travel for some employees and management team.
The Level 1 Customer Care Agent will be responsible for incoming calls from Sales Offices and Merchants. Assists with technical support, statement inquiries, billing inquiries, merchant retention and other general queries. This position reports to the Level 3 Customer Care Agent and the Customer Care Manager.